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  1. Latch

    Unlock your building's potential with Latch. We are here to help! Contact us at sales@latch.com or fill out the contact form.

  2. Latch

    Latch provides smart access solutions for residents, enabling them to manage building and device access seamlessly through a single account.

  3. Getting Started – Latch

    With Latch Mission Control, you can give and revoke access to every Latch device in your building and manage your property or portfolio, straight from your web browser. Within Latch Mission Control, …

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  5. Managing People and Access – Latch

    With Latch Mission Control you can see if a resident has successfully logged into the app or has an activated Keycard, so you can rest assured they can get into the property.

  6. Frequently Asked Questions (FAQ) – Latch

    We’ve designed our devices to unlock using various types of credentials: the Latch App, a doorcode, a keycard, or a mechanical key (depending on the device) to assist with these situations.

  7. Unlocking your Doors - Latch

    To initiate an unlock, simply open the Latch App, hold the phone close to the black Latch Lens on the device, and the Latch App will automatically find and unlock the right Door.

  8. Latch App Troubleshooting – Latch

    If you’re still unable to unlock your door with the Latch App, please attempt an unlock using one of the other unlock methods, such as a doorcode or keycard. If these steps do not resolve the issue, we …

  9. I'm managing Latch devices at my property or home

    Using Latch Mission Control and the Latch Manager App to manage your Latch Devices

  10. Introduction to the Latch App

    The Latch App provides you with the opportunity to unlock your door (s), let in guests, view activity history, and optimize your Latch device’s performance. When you log in to the Latch App, you'll see …